Support
We're here to help you get the most out of Tidy Family. Choose the option that works best for you.
SMS Support
If you're receiving text messages from us, you can reply with these keywords:
- HELP - Get help information
- STOP - Unsubscribe from messages
- START - Re-subscribe to messages
Frequently Asked Questions
How do I forward emails to Tidy Family?
After signing up, you'll receive a unique email address. Simply forward any school or activity emails to that address, and we'll automatically extract events, tasks, and important information.
How do I change my notification preferences?
Go to Settings in your dashboard to manage your notification preferences, including SMS alerts and email summaries.
How do I stop receiving text messages?
Reply STOP to any text message from Tidy Family, or update your preferences in Settings.
Is my data secure?
Yes! We take privacy seriously. Your data is encrypted and never sold. Read our full Privacy Policy for details.