Tidy Family Terms of Service: The Ground Rules

Welcome to Tidy Family. This isn't a 40-page legal scroll designed to hide things. These are the ground rules for using our service. We provide the "Mega Brain" to organize your family chaos; you agree to play by the rules below.

1. What You Are Actually Buying

We aren't selling you a static piece of software; we are renting you a high-powered digital assistant.

  • The Basic Deal: You get the mobile app/PWA. We ingest your emails, you upload some images/PDFs, and our AI starts turning your messy inbox into a calendar, tasks, and helpful alerts. You get a set amount of "credits" for searches and AI processing.
  • The Premium Deal: You get the heavy artillery. You can download our desktop app (Windows, Mac, Linux) to ingest up to 10 years of history. This builds a massive "historic repository" and a social web of your connections. It's smarter, faster, and remembers way more.
  • The Cost: Your monthly fee pays for the expensive stuff: the artificial intelligence, the proactive agents, the processing power, and the secure gear we run it on.

2. Money, Freezing, and The "Nuclear Option"

We keep this simple. You pay in advance for the month ahead.

  • The Deep Freeze (60 Days): If you stop paying, we don't delete your data immediately because we know life happens (credit cards expire, etc.). We will freeze your account for up to 60 days. You can't use the AI, but your data is safe.
  • The Wipe (After 60 Days): If 60 days pass and we haven't heard from you, we assume you're gone. Because we are privacy-first, we don't hoard dead data. We will permanently purge your data from our system. If you come back on day 61, you are starting from scratch. No exceptions.
  • The Pause Button: Going on a sabbatical? If you tell us beforehand, we can switch you to a "Paused" state. We will store your encrypted data for a small maintenance fee (or free, depending on the plan) so you can pick up right where you left off later.

3. Ownership (It's Yours, Not Ours)

  • Your Data: You own your data. The emails, the notes, the photos of the permission slips—that is 100% yours.
  • Our Role: We are just the processors. As per our Privacy Policy, we don't look at it, we don't own it, and we don't sell it.
  • Portable: You can leave whenever you want. We provide the tools to export your data, but once you leave and the data is purged, it is gone forever.

4. The "AI Isn't Perfect" Clause (Liability)

Our AI is smart, but it's not a human being, and it's definitely not a lawyer or a doctor.

  • No Guarantees: Tidy Family might miss a brownie schedule. It might misread a handwriting sample on a permission slip.
  • Your Responsibility: You are still the parent. You are responsible for double-checking the important stuff. We are an aid to your memory, not a replacement for your judgment. We are not liable if you miss a soccer game or a dentist appointment because the AI got confused.

5. Acceptable Use

Don't be that guy.

  • Do not use Tidy Family to do illegal stuff.
  • Do not try to hack our servers or reverse-engineer our code.
  • If you abuse the system or threaten our staff, we reserve the right to ban you.

6. Updates to These Terms

We might update these terms as the business grows. If we change something big (like how we handle payments or data), we will email you and tell you plainly what changed.